Frequently Asked Questions

Orders & Shipping

Off Duty Hoops - La Musa Jewellery

How much does shipping cost to Australia?

For orders over $75 within Australia, shipping is completely free! For orders under $75, there is a flat shipping fee of $5.

Read more about shipping here.

Do you ship internationally?

Yes, we offer worldwide shipping. Shipping to New Zealand is a flat fee of $10. All other international shipping costs are calculated at checkout based on your location and the weight of your order. We strive to provide the most competitive shipping rates for our international customers.

Read more about shipping here.

How long does it take to process and ship an order?

We process orders within 1-5 business days. Once shipped, the delivery time depends on your location. For domestic orders within Australia, it typically takes 2-5 business days for standard shipping and 1-2 days for express. International orders may take 7-30+ business days for delivery depending on your location.

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Product Information

Sweet Bracelet - La Musa Jewellery

Is La Musa Jewellery Hypoallergenic?

Yes, it is. La Musa Jewellery's PVD plated stainless steel jewellery is hypoallergenic, making it an excellent choice for those with sensitive skin. The stainless steel base is non-reactive, reducing the risk of skin irritations or allergies.

Is PVD Plated Stainless Steel Durable?

Yes, absolutely! PVD plated stainless steel jewellery is highly durable and resistant to scratches and wear. The PVD coating enhances the strength of stainless steel, ensuring your jewellery remains stunning and retains its brilliance for years to come.

Is La Musa Jewellery Waterproof?

How should I clean my jewellery?

To care for your La Musa Jewellery, use warm, soapy water to clean it gently. Rinse it under running water and pat dry with a La Musa polishing cloth to prevent water spots. Store your pieces in our signature jewellery boxes or pouches to keep them safe, avoiding sharp objects that may scratch them. Avoid contact with harsh chemicals like perfume or chlorine. With these tips, your La Musa jewellery will remain stunning and radiant for years to come.

Read more about jewellery care here.

Returns & Exchanges

Ulu Necklace - La Musa Jewellery

What is your returns & exchanges policy?

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